Q: What does HERO CRANE supply?
A: HERO CRANE is a tower crane spare parts supplier from China. Its range includes tower crane mast sections, fixing angles and foundation anchors, and related tower crane spare parts.
Q: Are you a manufacturer or a trading company?
A: We are a manufacturer specializing in tower crane steel components. Additionally, we act as an integrated supplier for other construction machinery and spare parts to provide a one-stop sourcing solution for our clients.
Q: What is your standard delivery time?
A: For items in stock, we can ship within 1-2 business days. For bulk orders or customized products, the lead time is typically 15-25 days, depending on the order volume.
Q: How do you ensure product quality?
A: Quality is our priority. We implement strict pre-shipment inspections for every order. Furthermore, we offer a 1-year warranty to ensure our clients’ peace of mind.
Q: Which shipping methods do you support?
A: We support multiple shipping channels, including Sea Freight (LCL/FCL), Air Freight, and International Express (DHL/FedEx/UPS), to meet different urgency and budget requirements.
Q: How do I confirm a part fits my crane, and how do I start an inquiry?
A: Send us your crane model or a photo of your existing part and we will verify the fit before shipment. You can start an inquiry through the Contact page on this site.